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SAML app error messages

If you encounter whatsoever Security Assertion Markup Language (SAML) app fault messages, hither are some troubleshooting steps to aid you lot.

Encode or decode SAML requests and responses

To aid in troubleshooting, use the SAML encode/decode tool to process a SAML request and response in human readable form from the HTTP Archive Format (HAR) file. See https://toolbox.googleapps.com/apps/encode_decode/.

SAML App creation errors

While creating a SAML app in the Admin panel, you might see the following 400 fault:

400 duplicate entity id

Y'all'll see this if you endeavor to create an awarding with an already existing entity ID.

To resolve the 400 duplicate entity id fault:

Utilize the already configured application or use a different entity ID.

500 errors for SAML app cosmos

While creating a SAML app in the Admin console, you might see the following 500 errors:

In the Google Identity Provider details section, if you click the Download Certificate or Download Metadata button when the certificates service backend service is unavailable, a 500 error appears at the acme of the screen.
While loading the schemas in NameID Mapping or Attribute Mapping, if the schema service times out or displays a backend exception, a 500 mistake appears at the top of the screen.
If the Service Provider Config service is unavailable a 500 mistake appears at the height of the screen when you click Stop.

To resolve whatsoever 500 errors for SAML app creation:

Wait for a while and then endeavor the menstruum again. If errors however occur, contact Google Cloud Support.

SAML runtime errors

The following error scenarios might occur when y'all effort out a SAML single sign-on (SSO) flow in identity provider (IdP) -initiated or service provider (SP)-initiated flows:

403 app_not_configured

This error tin can occur in these scenarios:

In an SP-initiated flow, the application corresponding to the entity ID mentioned in the request has not been created in the Admin console.
In an SP-initiated flow, the entity ID provided in the SAMLRequest does not lucifer any of the entity IDs of the currently installed apps. If someone tampers with the application ID (SP ID) mentioned in the IdP-initiated URL, then you volition meet an app_not_configured error.

To resolve the 403 app_not_configured mistake:

Ensure that the application corresponding to the entity ID mentioned in the request has been installed before you initiate the request.
Ensure that the entity ID provided in the SAMLRequest is right and matches with the 1 you lot specified during app creation.
Ensure that the SP ID beingness passed in the request URL is the same as app-id app_not_enabled.

403 app_not_configured_for_user

To resolve the 403 app_not_configured_for_user error:

Verify that the value in the saml:Issuer tag in the SAMLRequest matches the Entity ID value configured in the SAML Service Provider Detailsdepartment in the Admin console. This value is instance-sensitive.

403 app_not_enabled_for_user

To resolve the 403 app_not_enabled_for_user error:

From the Admin console Home page, go to Apps Web and mobile apps.
In the app listing, locate the SAML app generating the fault.
Click the app to open up its Settings page.
Click User access.
Turn the app ON for anybody or for the user's organization.

400 saml_invalid_user_id_mapping

If an SP sends a NAMEID parameter in the SAMLRequest, then this parameter must be the same as that configured on the IdP side. Otherwise the SAMLRequest fails with this error.

To resolve the 400 saml_invalid_user_id_mapping error:

Go to Basic Details and check the NAMEIDparameter.
Ensure that the NAMEID parameter existence passed in the SAMLRequest is the same as the one configured on the IdP side.

400 saml_invalid_sp_id

This error occurs when the service provider ID in the URL of the IdP flow is incorrect, considering of misconfiguration or tampering with the URL.

To resolve the 400 saml_invalid_sp_id error:

Go to Basic Details and cheque theapp-id field.
Ensure that the SP ID being passed in the request URL is the same as app-id.

The SAML Response send back a condition of DENIED for the following scenarios. You might see one of the post-obit three related error messages.

SP-initiated Flow Invalid request, ACS URL in asking $parameter doesn't lucifer configured ACS URL $parameter.

In this case, the ACS URL specified in the SAMLRequest and the ACS URL configured in the Admin console for the corresponding application practise not match.

To resolve the ACS URL in request $parameter doesn't match configured ACS URL $parameter error:

Become to Service Provider Details.
Check that the ACS URL is the aforementioned as in the SAMLRequest.

Invalid idpid provided in the url

The IdP ID (an obfuscated customer ID) provided in the URL has been tampered with and is incorrect.

To resolve the invalid IdP ID in URL error:

From the Admin console Habitation page, go to SecuritySet unmarried sign-on (SSO) for SAML applications.

You must be signed in every bit a super administrator for this chore.
Get the idpid string from the end of the Entity ID URL.
Ensure that the IdP ID in the Request URL is the same as the 1 in the Entity ID URL.

IdP-initiated Menses Invalid idpid provided in the request.

The caller user has tampered with the IdP-initiated SSO URL and changed the IdP ID to another client ID (obfuscated).

To resolve the invalid IdP ID in request error:

From the Admin console Domicile page, go to SecurityReady up single sign-on (SSO) for SAML applications.

Yous must be signed in as a super administrator for this task.
Go the idpid cord from the end of the Entity ID URL.
Ensure that the IdP ID in the Asking URL is the same equally the 1 in the the Entity ID URL.

500 errors when testing a SAML SSO flow

When your users are testing a SAML SSO flow in IdP-initiated or SP-initiated flows, they may encounter one of several 500 errors due to backend processes being unavailable.

To resolve any 500 errors for testing a SAML SSO flow:

Wait and so try the menses once more. If this still doesn't work, contact Google Cloud Support.

SAML app access error letters

k on access of SAML app folio

To resolve the SAML app folio access error:

Contact Google Cloud Support.

one thousand on access of SAML app settings

To resolve the SAML app settings access error:

Contact Google Deject Support.

SAML app user schema deletion error message

400

This error occurs if you are trying to delete a custom schema that is associated equally an attribute mapping for a SAML app that has already been deleted. If you have created the schema before this issue was stock-still, this error can occur.

To resolve the SAML apps user schema deletion error:

Contact Google Cloud Support.

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Source: https://support.google.com/a/answer/6301076?hl=en